Buying a spa is a decision
you shouldn't feel rushed or pressured
into, so be sure to ask the dealer a lot of
questions. Like shopping for anything else,
knowledge is everything. Before you take the
plunge into buying a spa, ask for a private
"test soak" so you can feel the jets
and the overall comfort of the spa. Here is
a checklist of things to consider. Feel free
to print it out and take it with you when you
comparison shop.
1. Learn about the spa's
specific features, ease of use and maintenance.
When
the spa is not in use, does the water always
remain hot and clean?
Do the
jets and jet systems allow you to customize
your hydromassage experience?
How
loud are the jets
and pump?
Does
the spa offer a balanced filtration system?
Is the water continuously filtered 24 hours
a day to ensure clean, clear water?
Are
the filters top-loaded for easy access
Is the
heating and filtration system fully
automatic with no programming required?
Is there
an automatic clean-up cycle after you exit
the spa?
Inquire
about the heater—typically the most
vulnerable component of any spa. Make
sure corrosion will not occur.
Are
the controls user-friendly, easy to operate
and adjust?
Are
there optional features to make spa ownership
easier?
What
are the electrical specifications of the
spa? Are both 115v and 230v available?
(115v can be far less expensive to install)
How is the seating
configured? Are you able to move about easily?
Is there lumbar
support for your back?
2. Learn how the
spa was constructed and its energy efficiency.
The
components should be fully tested and backed
by the manufacturer's warranty.
Make sure the spa
is totally insulated, not just fully-foamed.
Ask
how to estimate your monthly operation costs.
(Beware of less expensive spas
which can cost in excess of $50 per month
to operate).
3.
Obtain a copy of the warranty.
Ask
for a copy of the warranty and read it thoroughly.
Beware of the dealer who is
reluctant to provide a copy.
What
spa parts are covered under warranty and
for how long? Make sure the heater, surface/structure,
components, tile and skirt are included.
How
does the manufacturer's warranty compare
with other brands? Make sure there are no
undesirable limitations or exclusions.
4.
Obtain information
on the manufacturer and the dealer to ensure
you will
receive quality service
both during and after your spa purchase.
How
long has the manufacturer been in business?
How
long has the dealer been in business? Inquire
about their service policy.
Call
the Better Business Bureau for more information.
