Hot Tub Customer InformationExclusive Hot Tub Jets - Hot Spring Spas

 

Frequently Asked Questions

 

Spa Maintenance:

 

Change the water every 4 months.   

Another great tip is too drain half the water out every two months and refill with Fresh water.

 


Remember to drain your spa water and refill according to the instructions outlined in your Owner's Manual to eliminate detergent residue from bathing suits and soap film which may have accumulated in the spa water.

Hot Spring Spa FilterFor fresh, clean water right from the start, we recommend using the FreshStart®10,000 pre-filter when filling your spa. This filter attaches to an ordinary garden hose and removes water impurities such as rust, dirt, detergents and algae. It also injects a small dose of silver ions, which help keep the water clean. This pre-filter is part of the EverFresh® water care system.

 

Clean the spa filter cartridges.
Cleaning your filter cartridges is simple. As with any water filtration system, your spa filter cartridges can become clogged with mineral particles or calcification from hard water, which may result in reduced water flow. We recommend that you clean your filter cartridges every month. Using a garden hose, spray each cartridge and rotate while spraying to thoroughly remove any debris lodged between the filter pleats. Use either Spa Guard Filter Cleaner & Degreaser or if using BaquaSpa use the BaquaSpa Filter Cleaner to keep your filters clean and in good operating condition. Keep in mind that your filters should be replaced every three years with genuine Watkins replacement filters.
     
Clean the spa shell when draining.

To clean the spa shell, use a mild non-abrasive, non-sudsing cleaner and a soft rag or nylon scrubber to remove dirt build-up. Common baking soda can also be used for minor surface cleaning. After cleaning and drying your spa shell, apply SpaGuard Surface Cleaner to keep your spa looking new. Also, the spa pillows can be removed and cleaned by following the instructions in your Owner's Manual. The hot tub vinyl cover is best cleaned and conditioned by following this step-by-step method: first, remove the cover and spray it lightly with a garden hose to loosen any dirt or debris that might have accumulated. Using a mild soap solution (1 teaspoon dishwashing liquid with 2 gallons water) or baking soda, scrub the vinyl in a circular motion with a large sponge. Promptly rinse with a garden hose. Rinse the bottom of the cover (do not use soap), and wipe it clean with a dry rag. To condition the cover after cleaning, apply a thin film of 303 or Saddle Soap.

 


HELPFUL HINT: Showering without soap prior to entering the spa, and using only the rinse cycle when laundering your bathing suit, will help avoid detergent and soap residue in the spa water

 
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Hot Tub Customer Corner for Spa Owners
 

The Cleaner the Filters are the cleaner the water will stay.  Keeping the filter with the grey screw down cap extremely clean is key to lower maintenance.  Interchange and clean that filter every one to two weeks.

 

 

Hot Spring Spa Shock

 

 

 

 

 

 

 

 

 

 

If you are experiencing a problem with your spa please go to the trouble shooting section of your owners manual or our website before calling for service.  Many times your spa is inoperative because of a dirty filter.

 

Your spa water is clean water, you do not need to wash your bathing suit after every use.  After Laundering bathing suits make sure you rinse them extremely well. 

 

Birthday suits are acceptable. 

 

 

The Cleaner the water is the more enjoyment you will have.

 

Customer Service